The right response depends on whether a mark is residue, a surface scratch, a damaged board or normal change in a natural material.
Use this guide to prepare the decision. The exact MEISTER product, current technical data, subfloor and site conditions must still be verified before purchase or installation.
What to assess
- Clean and inspect under good light.
- Identify the product and depth of damage.
- Choose maintenance, repair or board replacement appropriately.
A clear way forward
- Do not sand or coat an unidentified floor.
- Photograph the area and retain product details.
- Ask the Boutique or installer before irreversible work.
Confirm the final choice
Bring the shortlist, room information and any measurements to MEISTER La Orotava. The Boutique can help compare samples and check the relevant product documentation before a quotation is prepared.
